

A digital strategist who helped drag New York's civic institutions into the social media age, shaping how governments talk to the people they serve.
Rachel Haot saw the internet not just as a tool, but as a new town square. In her twenties, she co-founded GroundReport, a global citizen journalism platform, an experience that taught her about decentralized communication. That vision caught the eye of City Hall. As New York City's first Chief Digital Officer under Mayor Bloomberg, she was the architect behind the @NYCGov Twitter empire and the .nyc web domain, fundamentally changing how millions of residents accessed services and information. Her success led to a state-level role, digitizing processes across New York's vast bureaucracy. Haot's career has consistently sat at the busy intersection of technology, public policy, and urban life, moving from government to lead transit innovation partnerships and, later, to a strategic role at a major real estate developer, always focused on building connective digital tissue for communities.
1981–1996
The first digital natives. Grew up with the internet, came of age during 9/11 and the 2008 crash. Highly educated, deeply indebted, slower to marry and buy houses. Redefined work, identity, and what it means to be an adult.
Rachel was born in 1983, placing them squarely in the Millennials. The events that shaped this generation — the internet revolution, 9/11, and the 2008 financial crisis — shaped the world they entered and the choices available to them.
The biggest hits of 1983
#1 Movie
Return of the Jedi
Best Picture
Terms of Endearment
#1 TV Show
60 Minutes
The world at every milestone
Internet adopts TCP/IP, creating the modern internet
Pan Am Flight 103 bombed over Lockerbie
Dolly the sheep cloned
Columbine shooting; Y2K panic builds
September 11 attacks transform the world
Indian Ocean tsunami kills over 230,000
Edward Snowden reveals NSA surveillance programs
ChatGPT goes mainstream; Israel-Hamas war begins
She was named to the Forbes '30 Under 30' list in 2011 for law and policy.
She is a member of the Council on Foreign Relations.
She taught digital strategy at Columbia University's School of International and Public Affairs.
“A city's digital infrastructure is its new public square.”